questions on signing a contract
1. what if I do not have my ceremony/reception locations confirmed, but still want the trolley for my wedding day?
2. why do you charge more for wedding parties than wedding guest shuttling?
3. is my deposit refundable if i have to cancel?
4. what forms of payments do you accept?
5. when is my final payment due?
6. What is I have more questions?
1.what if I do not have my ceremony and/or reception location confirmed, but I still want the trolley for my wedding day?
Not a problem. We will send out a contract to reserve the trolley for your wedding date. In the itinerary section of the contract, we will state that that “the itinerary, times and costs will be determined at a later date.” The trolley will be reserved for the three hour minimum requirement, for example, 3-6pm TBD. Once you have your times and locations confirmed, contact our office and we will revise the contract and itinerary and send you an updated copy.
2. why do you charge more for wedding parties than wedding gUEST shuttling?
Sometimes people use the trolley
3. is my deposit refundable if I have to cancel?
We only have 10 trolleys that we book for all Palm Beach County (from Jupiter Island to Deerfield Beach).
Therefore, your $250 deposit per trolley is NON REFUNDABLE. In the event that you would need to cancel, according to contract - Provided written notice is given 45 business days or more before the Event date, then the full deposit ($250 per trolley) is non –refundable (as explained above.) If less than 45 days written notice is given, customer is responsible for half of estimated Total Due (per trolley.) If less than 14 days written notice, customer is responsible for 2/3rds of estimated Total (per trolley.) If less than 3 days written notice, the customer is responsible for the Total Estimated Cost.
4. What payment methods do you accept for deposits and
We accept payment in the form of a credit card or check. While our official company name is Tootle Lou Trollyes, Inc. dba Molly's Trolleys, you can still make your check payable to Molly's Trolleys. Please send all payments and correspondences to 800 23rd St, West Palm Beach, FL, 33407.
We can also accept payment by credit card (Visa, Master Card, American Express, Discover) on appropriate form via email, fax, or called in over the telephone.
Email - firstname.lastname@example.org
Office Phone # - 561-838-9511 (M-F - 8am-4pm)
FAX # - 561-838-9512
5. When is my final payment due?
Your final payment is due 10 days prior to your wedding date. A letter and final payment invoice is sent out approximately one month prior to your event. Once again, please make your check payable to Molly's Trolleys.
6. what if I have more questions
Give us a call! We are always delighted to hear from you and will be happy to answer any of your questions and help you in any way we can with your concerns for trip planning. Just call us at 561-838-9511. If we are unavailable at the time you call, please leave your name and phone number, and we will promptly call you back! Thank you!